For 21+ only

ctg44 Responsible Gaming —
Keep the fun safe

ctg44 believes that gaming should be entirely for entertainment and kept in check. Our responsible gaming tools and guidelines will keep you aware and protected at all times.

Why is responsible gaming important?

Online gaming and betting is a popular form of entertainment. But like any form of entertainment, it needs to be enjoyed in moderation. On the ctg44 platform, we always want our users to have a healthy and enjoyable gaming experience.

Responsible gaming means knowing when to play, how much to spend, and when to take a break. It is not a sign of weakness; it is the mark of a smart gamer. We believe that with the right information and tools, every player can keep their gaming experience positive.

Under our responsible gaming policy, only players aged 21 or above may create an account and play games at ctg44. Keeping minors away from gaming is one of our highest priorities.

  • Play for entertainment, not as a primary source of income
  • Set a fixed budget and do not go beyond it
  • Take regular breaks and spend time on other activities
  • Avoid gaming when you are under stress or feeling low
  • Do not place larger bets to recover lost money

Our Protection Tools

ctg44 gives you full control — from deposit limits to a complete account pause.

Deposit Limit

Set your own maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately, and a waiting period applies if you want to increase it.

Deposit Control

Session Time-Out

Set an option to be logged out automatically after a certain amount of time. This tool keeps you aware of how long your gaming session has been running and helps prevent the habit of playing for extended periods.

Time Control

Temporary Break (Cooling-Off)

If you feel you need a short rest, temporarily suspend your account for 24 hours to 30 days. During this time, logging in and making any transactions will not be possible.

Short-Term Break

Self-Exclusion

If controlling your gaming feels difficult, a long-term self-exclusion option is available. Once this step is taken, the account will be closed for a set period or permanently.

Long-Term Protection

Minor Protection

ctg44 strictly enforces the 21+ age limit. Proof of age documents must be submitted during account verification. Contact our support team to prevent children in your household from accessing gaming.

Age Verification

24/7 Support

If you are experiencing any issues with gaming, contact our Bangla-language live chat support team. We are always here for you — day or night.

Round-the-Clock Support

Warning Signs of Problem Gaming

If you or someone close to you shows the signs below, please seek help.

Placing larger bets to recover lost money: Repeatedly increasing bets in the hope of making up for losses is a dangerous habit.

Neglecting daily responsibilities: Prioritising gaming over work, family, or personal obligations.

Spending beyond your means: Using money from living expenses or savings to place bets.

Being unable to stop gaming: Wanting to stop but not being able to control yourself.

Anxiety and restlessness: Feeling angry, anxious, or frustrated when you cannot play.

Playing in secret: Hiding your gaming habits from family or friends.

Debt or financial trouble: Taking on debt or falling into financial difficulty because of gaming.

Assess Yourself

Answer the questions below honestly. If most of your answers are "yes," it is time to seek help.

  1. Have you ever placed larger bets to recover money you lost?
  2. Have you set a gaming budget but been unable to stick to it?
  3. Have you argued or had conflict with loved ones over gaming?
  4. Are you spending more time gaming by cutting back on sleep, work, or family time?
  5. Have you ever taken on debt or borrowed money from someone for gaming?
  6. Are you turning to gaming to escape stress or sadness?
  7. Are you hiding your gaming expenses from family or friends?
  8. Are you unable to stop gaming completely, even when you want to?

If you answered "yes" to more than three questions, please contact our support team. Reaching out takes courage.

How to Use the Protection Tools

01

Log in to your account

Log in to your ctg44 account and go to the "Account Settings" or "Responsible Gaming" section. You will find all the protection tools together in one place.

02

Set a deposit limit

Set the maximum amount you want to deposit daily, weekly, or monthly. The limit takes effect immediately once set. Keep in mind that lowering a limit is instant, but raising it requires a waiting period.

03

Set a session reminder

An on-screen alert will appear after a set amount of time so you know how long you have been playing. This is an effective way to prevent spending too much time gaming.

04

Use cooling-off or self-exclusion when needed

If you feel you need a break, choose the cooling-off option. If the problem feels long-term, activate self-exclusion. Once this step is taken, you cannot reverse it on your own — this is intentional by design.

05

Contact the support team

If you need help taking any of these steps, chat with us in Bangla on our 24/7 live chat. Our team will assist you with care and sensitivity.

Protecting Minors

ctg44 firmly believes that online gaming and betting is for adults only (aged 21 or above). We ensure the protection of minors through the following measures:

  • Age verification is mandatory during account registration
  • Withdrawals are not possible until a full KYC check with identity documents is completed
  • Additional documents may be requested for age verification on accounts that appear suspicious
  • If a minor is identified, the account is closed immediately

If you think a minor may be using your device or account, notify our support team right away. Keep your password secure and do not share it with anyone you know.

Get Support — You are not alone

Acknowledging a problem takes courage. We are here for you.

ctg44 Live Chat Support

Our trained support team is available in Bangla seven days a week, day and night. There is no hesitation needed when talking about gaming issues — we help without judgment.

Available 7 days a week, 24 hours a day

Email Support

If you would like to reach out privately outside of live chat, write to us by email with the details. We will respond promptly and keep your information completely confidential.

[email protected]

Responsible Gaming FAQ

Only players aged 21 or above may create an account and play games at ctg44. Age is verified during registration and before withdrawals. Keeping minors away from gaming is one of our primary responsibilities.

Log in to your account and go to the "Responsible Gaming" or "Account Settings" section. There you will find options to set daily, weekly, or monthly deposit limits. For any issues, reach out to our 24/7 live chat support.

Self-exclusion is a serious step that remains active for a set period. It is not possible to reactivate your account before that period ends. In the case of permanent self-exclusion, the account is closed permanently.

Some common signs: repeatedly placing bets to recover lost money, spending long hours playing instead of time with family, taking on debt because of gaming, or being unable to stop even when you want to. If you notice these signs, please contact our support team.

The minimum deposit is ৳300 (for each method) and the minimum withdrawal is ৳1,000. Withdrawals are usually completed within 1 hour. Payment methods: bKash, Nagad, Rocket.

Yes. Through the cooling-off option, you can temporarily suspend your account for anywhere from 24 hours to 30 days. During this time, logging in or making any transactions will not be possible. Once the set period ends, your account will be reactivated automatically.

Play safely, enjoy the fun

All responsible gaming tools at ctg44 are right at your fingertips. Whether you prefer cricket betting, slots, or casino — enjoy it in moderation.

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