ctg44 Terms and Conditions
Please read these terms carefully before using the ctg44 platform. They contain full details of your rights, responsibilities, and our mutual agreement.
These terms and conditions ("Terms") apply to the use of the ctg44 platform and all its services. By accessing the ctg44 website, creating an account, or using any service, you are considered to have fully accepted these Terms.
If you disagree with any part of these Terms, please refrain from using the ctg44 platform. We reserve the right to change these Terms at any time, and continued use of the platform after any change will be taken as your acceptance of the updated Terms.
This platform is intended for users aged 21 and above only. Use by minors is strictly prohibited.
01. General Provisions
ctg44 is an online casino and sports betting platform operating in Bangladesh. We are committed to delivering the highest quality gaming experience in the Bengali language. These Terms form a legal agreement between you and ctg44.
1.1 Scope of Services
The ctg44 platform includes online casino games, slots, live casino, cricket betting, and other sports betting services. We reserve the right to modify, suspend, or discontinue our services at any time.
1.2 Language and Interpretation
The Bengali version of these Terms shall be considered the primary document. In the event of any linguistic ambiguity, ctg44's interpretation shall be final.
1.3 Applicability
These terms and conditions apply to the ctg44 website (ctg44.cam) and all its subdomains and mobile versions. These Terms, along with any relevant specific rules, apply jointly to every game and bet placed within the platform.
02. Account Registration and Eligibility
To create an account on ctg44 and use its services, you must meet the following conditions:
- You must be at least 21 years of age.
- You must reside in an area where the use of online gaming services is not legally prohibited.
- Each person may create only one account — multiple accounts are strictly prohibited.
- All information provided at the time of registration must be truthful, accurate, and complete.
- The account is for personal use only — use on behalf of any third party is prohibited.
2.1 Identity Verification (KYC)
In the interest of security and financial protection, ctg44 may verify your identity at any time. This process may require submission of a national ID, passport, or other government-issued identification. ctg44 reserves the right to hold withdrawals until verification is complete.
2.2 Updating Information
If any registered account information changes, you must notify ctg44 customer support without delay. Providing false or incomplete information may result in account suspension or closure, and all deposited balances may be forfeited.
2.3 Password and Security
It is your responsibility to keep your account password and login details completely confidential. You are responsible for all activities carried out through your account. If you suspect unauthorized access, notify our support team immediately.
If it is proven that a minor has been operating an account, the account will be closed immediately and all winnings will be forfeited.
03. Deposit and Withdrawal Policy
All financial transactions on ctg44 are conducted in Bangladeshi Taka (BDT / ৳). We support the following payment methods:
3.1 Accepted Payment Methods
- bKash — Bangladesh's most popular mobile banking service
- Nagad — Digital financial service of the postal department
- Rocket — Mobile banking service of Dutch-Bangla Bank
3.2 Deposit Limits and Rules
- Minimum deposit amount: ৳300 (for each method)
- Deposits are generally credited to your account instantly.
- All deposits must be made from the user's own registered payment method.
- Deposits through third parties are not accepted.
3.3 Withdrawal Limits and Rules
- Minimum withdrawal amount: ৳1,000
- Standard withdrawal processing time: within 1 hour
- Withdrawals will only be made to the payment method used for the original deposit.
- Withdrawal processing may be delayed for accounts where identity verification has not been completed.
If a withdrawal is attempted without meeting active bonus wagering requirements, the bonus and any winnings earned through the bonus will be cancelled. Only the original deposit will be returned.
3.4 Currency
ctg44 processes transactions in Bangladeshi Taka (৳) only. There is no facility for transactions in foreign currencies.
04. Bonuses and Promotional Offers
ctg44 offers various bonuses and promotional offers from time to time. It is necessary to read the relevant specific terms carefully before accepting these offers.
4.1 Welcome Bonus
New members will receive a 100% bonus on the first deposit, up to ৳20,000. The following conditions apply to this bonus:
- Wagering requirement: 25 times (25x) the bonus amount must be wagered.
- The bonus balance cannot be withdrawn until the wagering requirement is met.
- Each account may receive the welcome bonus only once.
- A minimum deposit of ৳300 is required to receive the bonus.
- After claiming the bonus, the wagering requirement must be met within a specified time period.
4.2 VIP Program
The ctg44 VIP program has four tiers, which can be progressively reached through regular play:
- Bronze: Weekly cashback up to 0.2%
- Silver: Weekly cashback up to 0.5%
- Gold: Weekly cashback up to 0.8%
- Platinum: Weekly cashback up to 1.0%
VIP tier is determined based on regular activity and play patterns. Cashback is automatically credited to your account each week.
4.3 Bonus Misuse
If a member misuses bonus terms or attempts to exploit bonus benefits through strategic gambling methods, ctg44 reserves the right to cancel the bonus and suspend the account.
ctg44 reserves the right to change or withdraw any bonus offer. For details on any promotional offer, please contact our 24/7 live chat support.
05. Gaming Rules
All games on ctg44 are conducted in a fair and transparent manner. Our games are developed by world-class software providers and secured with SSL encryption technology.
5.1 Game Outcomes
All game outcomes are determined through Random Number Generator (RNG) technology, which is completely impartial and verifiable. No game outcome is predetermined, and neither ctg44 nor any third party controls game results.
5.2 Technical Issues
If a technical error occurs during a game session, that round is generally considered void and the bet amount is refunded. ctg44 reserves the right to temporarily suspend any game or service at any time for maintenance.
5.3 Betting Limits
Minimum and maximum betting limits apply to each game and market. These limits are clearly stated on the relevant game page. ctg44 reserves the right to change betting limits under special circumstances.
5.4 Cricket and Sports Betting
Specific additional rules may apply to cricket and other sports betting. BPL, IPL, T20 World Cup, and other cricket tournament markets may have special conditions which are stated on the relevant page.
5.5 Match Cancellation and Postponement
If an event is cancelled, postponed, or abandoned, the relevant bets will be settled in accordance with ctg44's rules. Generally, if play does not resume within a specified time, the bet amount will be refunded.
06. Prohibited Activities
The following activities are strictly prohibited on the ctg44 platform. Violation of these rules may result in permanent account closure.
- Creating multiple accounts or using another person's account.
- Registering using false or forged identification.
- Strategic misuse of bonus terms ("bonus hunting" or "arbitrage betting").
- Operating an account with third-party funds or money laundering.
- Attempting to intrude into, hack, or spread malware in the platform's software.
- Playing games or placing bets using automated bots or software.
- Colluding with other users in games or engaging in collaborative cheating.
- Threatening, harassing, or behaving disrespectfully toward ctg44 staff.
- Deliberately exploiting technical errors or bugs in the platform.
If any suspicious activity is detected, ctg44 may investigate the account, hold withdrawals, and notify the relevant authorities without prior notice.
07. Privacy and Security
The security of your personal information and finances is ctg44's top priority. We keep all data protected using SSL encryption technology.
7.1 Data Collection and Use
Information you provide during registration and use of services is used only for account management, identity verification, financial transaction processing, and customer support. For more details, please read our Privacy Policy.
7.2 Data Sharing
Your personal information is not shared with third parties except where required by law. The minimum information necessary for payment processing may be shared with the registered payment service.
7.3 Cookie Policy
Cookies are used to keep the ctg44 website functioning and to improve the user experience. By continuing to use the website, you are giving your consent to our cookie policy.
08. Limitation of Liability
To the maximum extent permitted by law, ctg44 bears no liability for compensation in the following cases:
- Loss in games or bets due to internet disconnection or technical issues with your device.
- Loss resulting from unauthorized third-party access to your account (in cases where your password was carelessly disclosed).
- Missed betting opportunities during service outages or maintenance periods.
- Financial loss from gaming or betting is the user's own risk.
8.1 Service Guarantee
ctg44 does not guarantee uninterrupted or error-free service. We always strive to keep the platform improved and secure, but unexpected technical issues may arise.
8.2 Third-Party Content
Games from various third-party game software providers are available on the ctg44 platform. The respective provider is responsible for the technical performance of those games.
09. Account Suspension & Closure
9.1 Account Closure by ctg44
ctg44 may suspend or permanently close any account without prior notice in the following circumstances:
- Violation of any clause of these terms and conditions.
- Providing false information or identity fraud.
- Suspicious or fraudulent activity.
- Failure to pass age verification.
- Extended period of inactivity.
9.2 Account Closure by the User
You may request closure of your own account at any time by contacting our customer support. Before requesting account closure, please fulfil any active bonus conditions and withdraw any remaining balance.
9.3 Self-Exclusion
As part of responsible gaming, you may exclude yourself from the platform for a set period or permanently. To learn more, please visit our Responsible Gaming page.
After account closure, any verified remaining balance (excluding bonuses) will be returned, provided the closure was not due to a breach of terms and conditions.
10. Dispute Resolution
ctg44 is committed to maintaining a fair and transparent relationship with all users. We have a structured process in place to resolve any disputes or complaints quickly and effectively.
10.1 How to Submit a Complaint
- First, describe the issue in detail through our 24/7 live chat.
- If the issue is not resolved via live chat, send a written complaint to [email protected].
- Include your account name, a description of the issue, and any relevant screenshots with your complaint.
- We will try to respond as quickly as possible after receiving your complaint.
10.2 Finality of Decisions
Decisions made by ctg44's senior management will be considered final. In disputes regarding game outcomes, decisions are made after reviewing RNG logs and game history.
10.3 Applicable Law
These terms and conditions are governed by applicable law. In the event of any dispute, resolution through arbitration will be attempted before going to court.
11. Contact & Support
If you have any questions or uncertainties regarding these terms and conditions, please get in touch with us. Our Bengali-speaking support team is ready to serve you seven days a week, twenty-four hours a day.
- Live Chat: Get instant support through the chat button on the website — active 24/7
- Email: [email protected]
Use live chat for the fastest support. Our team is always ready to answer any of your questions in Bengali.
These terms and conditions were last updated in January 2026. If changes are made in the future, they will be published on the ctg44 website and may be communicated to your registered email. Continued use of the platform will be considered acceptance of the updated terms and conditions.